30 years of partnering with you to
improve outcomes in healthcare
When the small group of subscribers got together 30 years ago, the idea of a reciprocal was completely new, but they were committed to the concept of sharing costs and preventing losses. The pillars on which their insurance had been based were shaken and they knew they had to rethink their traditional approach.
Remarkably, even though HIROC’s focus has always been based on a diligent model that values financial stability and risk mitigation, those early subscribers were taking a risk. But, that risk was purposeful and carefully thought out. And it paid off. Leaving the confines of their previous insurers and putting their trust in HIROC enabled the maverick insurance company to grow and prosper.
What those risk takers couldn’t anticipate was the impact they would have on our Canadian healthcare landscape. At HIROC, we’ve always seen our core job as understanding our subscribers’ challenges – and developing solutions that are the right thing for the industry as a whole.
Putting our subscribers in the middle has led to our having an impact on risk, an impact on cost, and an impact on patient safety. We’ve fine-tuned that purposeful and carefully thought out approach and it continues to have an impact on creating the safest possible healthcare environment.
After 30 years, we’re still enthusiastic about turning challenges into opportunities! In 2016, we did more to mitigate risk by expanding the number of organizations using the IRM Risk Register and a group of subscribers completed the first three-four year cycle of RAC (Risk Assessment Checklists).
What continues to have an impact is reinvesting our surplus funds in the healthcare system. In 2016, we distributed a record $29 million in surplus funds.
Numbers tell the story but so do people. Our spirited and family-oriented culture, nourished by HIROC’s CEO Peter Flattery (since-retired), was recognized when we were named one of Greater Toronto’s Top Employers for 2017!
The unexpected will continue to arrive but our ability to develop resources, mobilize talent, break the mold and yes, take risks, isn’t just smart, it’s essential. Thank you for a successful 2016 and for your ongoing support, trust and commitment over 30 amazing years.
our goalsPartnering to create the safest healthcare system
Our innovative programs help subscribers mitigate and prevent losses, contributing to a safer healthcare system.
30 years later we continue to thrive, committed and strengthened by our partnerships.
HIROC people are recognized for their expertise and caring, responsive service.
HIROC subscribers are champions of change – CHEO’s President and CEO Alex Munter is one of many who is improving the care journey for patients
Obstetrics Services in Canada: Advancing Quality and Strengthening Safety – a collaborative report from HIROC, Accreditation Canada, CMPA and Salus Global Corporation
- 700+ Twitter followers
- 93% of Partnership Program recipients say HIROC has helped them improve patient safety
- 800+ midwives participating in Risk Assessment Checklists!
- 6 HIROC organizations win FM Global HPR Awards
- Record high surplus – $29 million
Happy Retirement Peter Flattery!
Breaking down barriers – Winnipeg’s Women’s Health Clinic strives to keep the power in the hands of the client
HIROC publishes the IRM White Paper – Report on a Shared Canadian System for Integrated Risk Management
60 subscribers complete first 3-4 year cycle of the Risk Assessment Checklists (RAC)
100% of survey respondents would recommend HIROC
Joining forces with key partners to move the needle on patient safety and healthcare leadership conversation: View from the Top; SIM-one National Forum; Let’s Talk at AOM/CAM
Record high surplus delivered to subscribers ($29 million) – an investment in our healthcare system
Inspired by patients –HIROC’s VP, Healthcare Risk Management and Tanya Lord shine a spotlight on the patient story
Making an impact through social media with 700+
followers on Twitter and an active presence on LinkedIn
Based on Twitter’s analytics, here are some of our top mentions for 2016:
Read the @HIROCGROUP story about our quality journey: http://bit.ly/1P49P63 @HNHB_LHINgage @AccredCanada
We’re honoured to receive the Highly Protected Risk Award from @HIROCGROUP & @FMGlobal for promoting safety culture
Nice look at new partnership btw @NorHillsHosp and Quinte Midwives via @HIROCGROUP hiroc.com/News-Media/New … #midwifery #birth
Thank you @HIROCGROUP & @CFHI_FCASS for sponsoring @AccredCanada quality conference #QCCQ2016 it was great success!
Feature on #innovation & #patientsafety work @EastGeneral by our partners @HIROCGROUP. @wolfklassen @mari_iromoto
We’re not the only ones who had an impact in 2016 – you did too and for that we congratulate you!
Board of Directors
HIROC is governed by a Board of Directors elected by subscribers to represent the various types of organizations, sizes and geographical locations of HIROC’s members.
Elizabeth Bardon, Hotel Dieu Hospital, Kingston, ON; Eric Vandewall, Joseph Brant Hospital, Burlington, ON; Cathy Szabo, Providence Care, Kingston, ON.The following Directors were elected at the 2016 AGM:
Gregory Cummings, Heartland Regional Health Authority, Rosetown, SK; Kristin Taylor, Centre for Addiction and Mental Health, Toronto, ON.
BOARD CHAIR Trustee Sunnybrook Health Sciences Centre
VICE-CHAIR Trustee Pembroke Regional Hospital
St. John’s, NL
Committed to providing insurance, risk management and innovative
solutions supporting safety and collaboration in healthcare.
30 years strong
Here’s to 2017 – and to another 30 years of partnering with you, our valued subscribers!